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Perfect the performance of turntables and phono cartridges, audio components, and complete audio systems.
There is a common myth in the audiophile world that the only way to upgrade your system is to replace it with the shiniest, newest equipment in the latest, high-end catalog. Jim Fuller has worked for decades proving that great sound is about more than gear.
Are you building a dedicated listening space from scratch with an unlimited budget? Jim can help you choose wisely. Are you restricted by your system footprint and your wallet? Jim can step in and make the tweaks necessary to maximize your listening experience. He has worked for decades in this business for some of the most prominent dealers and designers. But that’s not why he will talk to virtually anyone interested in improving the sound of their music system. He does it because this has been his life’s work — getting the best possible sound out of whatever system you already own.
As an audiophile, Jim has worked all over the audio industry. In the 1980’s he was a sales consultant, system designer and setup technician; in the 90’s he was co-founder of the South Charleston high-end retail shop Absolute Sound; in the 2000s he was a system engineer, designer, and turntable setup and tuning specialist for Goodwin’s High End. In the 2010s Jim worked for a famous turntable manufacturer as their production engineer, while simultaneously founding his own technical consulting business. And now in the 2020s he runs Fuller Sound as an exceptionally skilled audio consultant and a resourceful master technician. If you live in North America and had your dCS Ltd. Bartok, Rossini or Vivaldi updated to the new Apex DAC release, Jim likely did the upgrade in his shop.
Degreed in electronics, Jim understands high end audio from the ‘ground’ up and having him tune your system is the most cost-effective way to squeeze more nuance, detail and pleasure out of your music and the kit you entrust to amplify it. If you purchased a new badass turntable but aren’t completely sure it’s properly set up, or if you shelled out for brilliant new speakers but they don’t quite “disappear,” or if you’re having intermittent noise symptoms with your electronics, Fuller Sound is the renowned specialist to call for timely, professional, friendly help.
Jim will travel to you, evaluate, explain, and recommend solutions for virtually any audio issue, and will improve the sound of your system without you spending cash on more new components. For no more than the cost of a stack of nice records, Jim can often – usually – help tweak a system from good to very good… to great.
To book an appointment with Jim, click the button below and choose an available date, or email to jim@fuller-sound.com for an immediate reply.
When Jim arrives to your home, the first thing he does is listen -- to you, to your system, and to your room.
Fresh ears catch what familiarity hides.
He'll note speaker and component placement, looking for visual clues that hint at untapped potential. Then he'll play a few test tracks, evaluate your source and amplification, and analyze speaker positioning from your room's sweet spot.
From there, it's about incremental adjustments -- small moves that unlock big differences; wider stereo separation, deeper soundstage, pinpoint imaging of voices and instruments, and a tonal balance that lets everything breathe.
The goal is simple: remove any obstacles between the music and you.
Fuller Sound is the factory-authorized U.S. service center for dCS, Ltd. of Cambridge, UK - makers of some of the finest digital audio components in the world, where world-class craftmanship meets leading edge technology. Jim has been their American service manager since 2012, trained repeatedly at their U.K. factory.
Beyond dCS, Jim offers component-level repair and factory-authorized modifications on select audio brands -- with quick turnaround and accurate estimates based on hands-on evaluation, not guesswork.
Fuller Sound specializes in setting up and optimizing the highest-end turntables and phono cartridges. Jim will bring his expertise from New England to your location — across a region, a country, or an ocean. Over four decades, he's set up, tweaked, and deep-serviced thousands of high-end turntables. He brings the full spectrum of precision analysis: mechanical alignment, electrical loading, speed accuracy, and advanced measurements including THD, frequency response, and tonearm resonance. He'll calibrate yours to perfection, then show you how to keep it there.
"I had a well-used, well-loved Quad pre-amp and Quad at the time had no US representation -- and the unit died. Turned out a key circuit board was done for with no easy fix-- and no ready custom parts. That didn't stop Jim, who analyzed the problem, researched his options and found the parts to fix the problematic elements. In the process Jim was a model of persistence and dedication -- on a problem he could as easily written off as too much trouble. That was years ago and the pre-amp purrs along. I founded and ran SOTA Industries (turntables, speakers) for a dozen years and I had no better, more professional, or savvier dealer than Goodwin's. Jim and Goodwin's make a great duo."
Jim Fuller is a consummate professional with deep knowledge of every aspect of audio. Jim’s skill, meticulous technique, and exacting standards were invaluable in setting up the Basis Audio A.J. Conti Transcendence turntable in my listening room. Jim combined this skill and uncompromising ethos with a willingness to do whatever it took to extract the greatest performance from the system. I also found him to be a very astute listener with keen insights into how to optimize the listening experience.
“One of the most knowledgeable and professional technical people I've had the pleasure to work with."
"I had a well-used, well-loved Quad pre-amp and Quad at the time had no US representation -- and the unit died. Turned out a key circuit board was done for with no easy fix-- and no ready custom parts. That didn't stop Jim, who analyzed the problem, researched his options and found the parts to fix the problematic elements. In the process Jim was a model of persistence and dedication -- on a problem he could as easily written off as too much trouble. That was years ago and the pre-amp purrs along. I founded and ran SOTA Industries (turntables, speakers) for a dozen years and I had no better, more professional, or savvier dealer than Goodwin's. Jim and Goodwin's make a great duo."
Jim Fuller is a consummate professional with deep knowledge of every aspect of audio. Jim’s skill, meticulous technique, and exacting standards were invaluable in setting up the Basis Audio A.J. Conti Transcendence turntable in my listening room. Jim combined this skill and uncompromising ethos with a willingness to do whatever it took to extract the greatest performance from the system. I also found him to be a very astute listener with keen insights into how to optimize the listening experience.
“One of the most knowledgeable and professional technical people I've had the pleasure to work with."
A friend recommended Jim Fuller when I was looking for someone to replace the cartridge on my Rega Planar 3. Jim knew which cartridges worked well with that tonearm, gave me a range of choices, recommended the one he knew would work best. His recommendation was dead on right, his workmanship was impeccable, and I heard sounds from my LPs that I’d never heard before. Since then he has rebuilt my Quicksilver Audio preamp and monoblock amps. His assessment of what the equipment needs reflects his understanding of their design and their potential, his estimates are accurate, and every time I am amazed at how much better each component sounds. He knows the technology thoroughly and he’s completely down to earth and unpretentious despite the fact that he deals with really expensive high- end systems.
“On the other hand, in just 6 hours Jim disassembled my old Basis Debut Vacuum turntable, assembled a new Basis Inspiration turntable, mounted a Superarm 9, installed a Goldfinger Statement for listening test #1, dismounted the Goldfinger and installed a Lyra Atlas for listening test #2, then re-installed the Goldfinger for final listening tests. And all the while he was working he took the time to patiently walk me through the process and answer every question that came up. When he was done, I truly felt that my new 'table was set up as perfectly as was humanly possible. Although I'd mentally prepared for the setup taking until at least midnight, here it was 4:00 in the afternoon and we had nothing but time to kill until we went out to dinner. The bottom line is that Jim is one of the most knowledgeable, approachable, and down-to-earth people I have met in my journey through audiofoolia - an exceedingly rare combination of a terrific person who just happens to be skilled beyond belief.”
I originally met Jim circa 1990 when, on his advice, I traded my JBL speakers in on a pair of Snell Type K monitors and a Rega Planar 3 Turntable. The improvement in performance over my existing system was ethereal to say the least, and my journey to discover musical nirvana was officially put in motion. That original encounter eventually led to the discovery of a mutual interest in all things analog and has subsequently blossomed into a 30-year friendship. Across that arc, there has been many subtle….and not so subtle upgrades to my system, and I have consistently relied on Jim’s guidance along every step of the way. His unique combination of technical and aural acumen is unique in the industry, and there is no one else that I would even consider getting advice from, making repairs to, or tuning up my system. During a recent visit to my home and listening session Jim commented that “it was quite a system that I had curated”. I have never thought of it in those terms……but this explains Jim’s approach to high end audio better than any additional ink that I could spill down on paper. I’m extremely happy with overall synergy of my system and the wonderful music that it reproduces into my listening room. This would not have been possible without Jim’s guidance and advice along the way.
